Privacy Policy
Template notice: This Privacy Policy is a starting template only. It is not legal advice. It must be reviewed and adapted to Luthiero's actual data practices and to applicable Romanian and European Union law (including the GDPR) before publication.
Last updated: DD Month YYYY
1. Who we are
This website is operated by Luthiero (“Luthiero”, “we”, “us”). For any privacy questions, contact us at info@luthiero.com.
2. What data we collect
We collect personal data that you choose to provide, primarily through our contact and dealer inquiry forms, which may include:
- Name and, where provided, company or institution
- Email address and, optionally, telephone or WhatsApp number
- Country and other details you include in your message
- The content of your message and inquiry preferences
We do not use advertising or tracking cookies on this website by default. See our Cookie Policy.
3. How we use your data
We use the information you provide to:
- Respond to your inquiry and provide requested information
- Discuss products, custom orders, wholesale or distribution
- Maintain a record of our correspondence with you
4. Legal basis for processing
Where the GDPR applies, we process this data on the basis of taking steps at your request prior to entering a contract, our legitimate interest in responding to inquiries, and/or your consent.
5. Form processing
Contact form submissions on this website are processed using Netlify Forms, provided by our hosting provider. Submitted data is stored in the site's hosting account so that we can read and respond to it. Please review the hosting provider's own privacy terms.
6. Data sharing
We do not sell your personal data. We may share it only with service providers that help us operate this website (such as our hosting provider), or where required by law.
7. Data retention
We keep inquiry data only as long as necessary for the purposes described above, or as required by law.
8. Your rights
Subject to applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact info@luthiero.com. You may also have the right to lodge a complaint with a supervisory authority.
9. Data security
We take reasonable measures to protect personal data, but no method of transmission or storage is completely secure.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision.
11. Contact
Questions about this policy? Email info@luthiero.com.